Frequently Asked Questions
What does Beaufort + Salisbury offer?
We provide thoughtful, personalized support to help residents and their families create comfortable, organized, and welcoming spaces. Our services can include move-in setup, unpacking and organization, space arrangement, and thoughtful guidance tailored to each client’s needs.
What does a move-in setup include?
We unpack, organize, and arrange your belongings so your space feels comfortable, functional, and ready to enjoy from day one. This may include the kitchen, closets, bedroom, and living spaces.
Can you customize your services?
Absolutely. Every client and home is different. We take the time to understand your needs and can tailor our approach to provide the support that makes the most sense for you and your family.
How is my personalized quote determined?
Because every project is unique, estimates are based on the scope and volume of belongings. Your personalized quote will include the estimated hours needed to complete your project. If additional time is needed beyond the quoted hours, we’ll discuss it with you in advance and obtain your approval before proceeding.
Do I need to be present during the service?
Not necessarily. With appropriate access and authorization, we can coordinate directly with family members or senior living communities, allowing us to complete the work with care and discretion.
Do you provide moving or transportation services?
Our focus is on preparing and organizing your space rather than moving or transporting belongings. Items should be delivered to your new home before our service begins.
Do you assemble furniture or handle installations?
Our services focus on arranging, organizing, and preparing your space. Furniture assembly and installations requiring tools or specialized work are not included.
Do you offer consultations?
Yes. We offer a complimentary 30-minute virtual consultation to learn about your needs, answer questions, and determine how we can best support you.
What should be ready before you arrive?
Belongings should be delivered to your new home before our scheduled service so we can focus our time on unpacking, organizing, and creating a comfortable, finished space.
Do you bring organizing supplies?
We bring essential tools and can work with items you already have. If additional organizers, bins, or dividers would be helpful, we can recommend options based on your space and needs.
Do you provide decorating or design guidance?
Yes. We can offer thoughtful guidance on furniture placement, organization, and styling to help create a space that feels comfortable, functional, and welcoming.
How long does a typical service take?
Most setups take approximately 8 hours, depending on the size of the space and the volume of belongings. We’ll discuss the scope of your service during your consultation.
How do you handle fragile or valuable belongings?
We treat every item with care and respect. We ask that particularly fragile, sentimental, or high-value items be set aside or identified in advance so we can determine the best way to handle them.
Are you insured?
Yes. Beaufort + Salisbury carries appropriate professional liability coverage.
What areas do you serve?
Beaufort + Salisbury is based in Gwinnett County and serves senior living and active adult communities throughout Metro Atlanta. If you're unsure whether your location is within our service area, please reach out—we’re happy to discuss your needs.
How do I get started?
Simply contact us to schedule your complimentary consultation. We’ll learn more about your needs, complete a brief intake, and thoughtfully plan your service together.